Question 1

How do you take the stress out of moving?

Accepted Answer

There are two keys to a stress-free move – timing and planning. It is important to start the process as early as possible. Even when you have to deal with a last-minute move, planning is important. When you have a plan set in place and diligently follow it you can rest assured that you have handled everything necessary for a smooth moving process.
Get everyone in the household involved in the move from the first stages of planning. Make sure that everyone has a role. Using the Blue Ox Moving and Storage Moving Checklist is a great way to ensure that your move involves the least amount of stress possible.
Do your research & select a moving company that is reliable and meets your needs!

Question 2

Do you need any boxes or moving materials?

Accepted Answer

We offer a large selection of packing materials that you can purchase to help get you started, and we will also provide all of the boxes and materials necessary if you schedule a full pack and move.
Free delivery to your doorstep of material orders over $100 for local orders.
If you select packing services for your move, we will be sure to provide all of the boxes, materials, and tools needed for a full pack and move.

Question 3

Can I pack some items myself?

Accepted Answer

Of course, you can! However, we do offer white glove packing services which may include a partial pack, full pack and/ or unpacking services as well!
You can pick and choose which service, a la carte, or the full enchilada!

Question 4

What type of payments do you accept?

Accepted Answer

Question 5

Do you require a deposit?

Accepted Answer

Yes. We require a $100 upfront, which will be credited towards your total move cost.
Please read the fine print when paying your deposit on our website, regarding cancellations.
We understand closing dates change and life happens. For that matter, your deposit will move with your rescheduled date.

Question 6

Do you offer additional valuation coverage?

Accepted Answer

Yes. Aside from the Basic Valuation coverage, you also have the option to purchase additional full value protection for an added level of coverage.
Ask your moving consultant for more details.

Question 7

What if my move date changes, can you accommodate that?

Accepted Answer

Question 8

What kind of trucks do we have and how big are they?

Accepted Answer

We drive standard box trucks (8x26 ft, 8x28ft, and 8x30 ft).
Some jobs may require more than one truck. If that is needed - we will determine the logistics and include those details in your estimate.

Question 9

Can you move my refrigerators and freezers?

Accepted Answer

Refrigerators & freezers should be cleaned out before your move.
While we will disconnect and reconnect (as long as it's not gas) we are not certified appliance experts, so once everything is reconnected in the new place, we suggest starting a quick wash while guys are still on site to make sure all the connections are correct and working properly.
We are not able to disconnect any gas appliances. We recommend calling an appliance person.

Question 10

Do I need to empty my dressers and drawers?

Accepted Answer

Drawers should be emptied and packed, even if it’s just clothing – weight adds up quickly!
We will shrink wrap the clothing within drawers before moving the items.
Heavier dressers, chests of drawers, or pieces made with marble tops MUST be emptied due to the weight of the item.

Question 11

How can I forward my mail?

Accepted Answer

You'll need to make sure to contact the USPS to get your mail forwarded to your new address.
You can actually do this online now and save a trip to the post office. Here is the link: https://www.usps.com/manage/forward.htm

Frequently Asked questions

Helpful Answers: Common Questions Answered