FAQs

How do you take the stress out of moving house?

There are two keys to a stress-free move – timing and planning. It is important to start the process as early as possible.  Even when you have to deal with a last-minute move, planning is important.  When you have a plan set in place and diligently follow it you can rest assured that you have handled everything necessary for a smooth moving process.

Get everyone in the household involved in the move from the first stages of planning.  Make sure that everyone has a role.  Using the Blue Ox Moving and Storage Moving Checklist is a great way to ensure that your move involves the least amount of stress possible.

Do you need any boxes or moving materials?

We offer a large selection of packing materials that you can purchase to help get you started, but we will also provide all of the boxing tools needed if you are purchasing a full pack and move.

Can I pack some items myself?

We have full packing crews as well as partial-packing available!

What type of payments do you accept?

We accept cash, check and all major credit cards.

Do you require a deposit?

Yes. We require a $100 upfront, which will be credited towards your total move cost. Please read the fine print when paying your deposit on our website, regarding cancellations. 

Do you offer additional valuation coverage?

Yes, we do offer additional valuation coverage for your items!

What if my move date changes, can you accommodate that?

We know move dates can change. We do our best to accommodate your needs. There is no additional charge for date changes.

What kind of trucks do we have and how big are they?

We drive standard box trucks (8x26 ft, 8x28ft, and 8x30 ft)

Can you move my refrigerators and freezers?

Refrigerators & freezers should be cleaned out before your move. We will disconnect and reconnect the appliances (including your washer & dryers if they are electrical). We are not able to disconnect any gas appliances. We recommend calling an appliance person.

Do I need to empty my dressers and drawers?

Furniture such as dressers does not need to be emptied if they contain clothes or linens. We will shrink wrap the clothing within drawers before moving the items. However, we recommend removing any breakable or valuable items from the drawers.

How can I forward my mail?

You'll need to make sure to contact the USPS to get your mail forwarded to your new address. You can actually do this online now and save a trip to the post office. Here is the link: https://www.usps.com/manage/forward.htm

 

Relax. We got you covered.

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Discover why more families choose and return to Blue Ox Moving for their moving & storage needs.