Frequently Asked Questions
This is one of the most common restoration FAQs we hear. The answer is no! It is your choice which restoration company you use. Even if it is implied by your insurance adjuster, you get final say which company you want to restore your property to pre-damage state.
Water Damage Restoration FAQs
As a matter of fact, no. Your insurance company prefers you call a restoration company to begin water cleanup and fix your water damage as quickly as possible. If possible, turn off any water valves you can access.
If applicable, call a plumber to fix the leak. The faster our crews arrive, the more destruction we can help prevent to your business or property. You'll still want to call your insurance company, but you shouldn't wait for an adjuster to arrive before beginning any kind of water damage restoration.
If you plan to file a claim, they'll need an assessment of the damage and restoration estimate anyway. Calling us speeds up the process. 832.415.9116