How to Find Reliable Houston Movers

Author: Joe Beverly |

Packing boxes for moving

A smooth home move requires reliable movers. When you’re moving to Houston or within the city, you need professionals to help you manage your move and take care of your items. Your movers should turn up on time, move everything efficiently, and deliver excellent customer service the whole time.
Houston homeowners and residents want to move swiftly and smoothly. Families need movers who can help them move all of their stuff while reducing the stress of moving. Young professionals often need to move regularly and may be looking for movers to help them move in and out of apartments and perhaps help with packing or storage.

To find reliable Houston movers, you should be prepared to take a few different steps.
Download our ultimate moving checklist.

1. Start with Research.

Some preliminary research is necessary to determine which services are available and who provides them. This should involve a couple of tasks that will help you get started.

Online Reviews and Testimonials
Use platforms like Google, Yelp, and Better Business Bureau to find moving companies and check their reviews. This enables you to find the best-rated companies and learn what previous customers have thought of the service they received.

Understanding how to read a review and what to look for can be confusing. In reality, one or two reviews on their own might not be very useful. It’s helpful to analyze the overall impression given by reviews and ratings. Look for consistency and detail in reviews to get an accurate picture of people’s experiences. Look for and read responses from the company, too. These indicate the quality of their customer service and whether they take customer concerns seriously.

Ask for Recommendations
If you’re unsure where to begin your search, asking people for recommendations is a good idea. You can rely on the opinions of people you trust, getting personal recommendations to guide your search. Friends, family, and neighbors can all offer advice. Another option is to use community groups on social media, such as Facebook groups or NextDoor, to ask people to recommend companies.

2. Verify Credentials.

Verifying the credentials of Houston movers will help you determine if they’re legitimate and can be trusted. Two of the key things to check are their licensing and whether they’re a member of professional associations.

Licensing and Insurance
Trustworthy moving companies in Houston should be licensed and insured. Licensing shows that they have checked all the necessary legal boxes and ensures that they can address any problems that might occur. Insurance allows you to pursue damages if necessary, helping protect you and your possessions.

You can verify a moving company’s credentials through the Texas Department of Motor Vehicles and FMCSA. You can search for a TxDMV number (which should be on the company’s website) with the motor carrier lookup Truck Stop. You can also check licensing and insurance with the FMCSA using their search function, which allows you to look up carriers by their USDOT number, docket number, legal name, and more.

Professional Associations
Membership in professional organizations is another good indication of a moving company’s legitimacy. These organizations typically have certain requirements for their members, ensuring they all meet certain professional standards. Some organizations to look for include the American Moving & Storage Association and the Southwest Movers Association. You can use the association’s website to verify membership.

3. Get Multiple Quotes.

Collecting multiple quotes will allow you to compare prices from different companies and what you get for your money.

In-Home Estimates
In-home estimates are usually the most accurate option. The moving company can get a real idea of how much you need to move, and whether they are suited to carrying out the job.

During an in-home estimate, someone will visit your home to survey what you need to move. Some companies might carry out video surveys or provide you with an inventory checklist to fill out. The representative will conduct a walkthrough of your home and talk to you about the available services.

Comparing Quotes
When comparing quotes, there are a few key things to look for. Quotes should feature a detailed breakdown of what’s included in the service and how much it costs, including additional fees and the total cost.
Be on the lookout for prices that are too good to be, too. For example, the price might be much lower than other companies’ quotes or the quote might not tell you exactly what’s included in the total cost.

Blue Ox Trucks

4.Check Experience and Expertise.

You want to know that your Houston movers have the experience and expertise to carry out the job efficiently. This might involve checking a couple of things.

Specialty Moves
Different moving companies have experience with various moving types and requirements. If you’re moving from or into a townhome with limited space or a multi-story home, it’s beneficial to choose a company with experience in these areas. When you’re choosing a moving company, ask them about their experience and if they have any with moves similar to yours.

Trained Staff
You also want to know that the company’s movers are well-trained and have the right experience. The company should provide regular training to their staff, keeping their knowledge and skills up to date.
You might want to ask some questions about staff training and experience, such as:

  • What training do staff members receive?
  • Do your movers have any certifications?
  • Are your movers experienced in this type of move?

5. Evaluate Customer Service.

Whether you’re moving to Houston, from Houston, or within the city, you want to know you will receive excellent customer service from your chosen moving company. You should look for good communication and support services.

Communication
Clear and responsive communication is crucial for a smooth move. You need to get a fast response when you contact them and know that your questions will be answered. Your initial interactions will give you a good idea of the quality of communication. Do they respond quickly? Are they polite and courteous? Do they answer your questions and provide you with the information you need?

Support Services
Check which additional services are offered to complete your move. These could include packing and unpacking, as well as storage. Some moving companies will also provide packing materials. These services can simplify the moving process, making it a complete end-to-end process with everything taken care of.

6. Assess the Company’s Resources.

Getting a good idea of the company’s resources will help you determine their capabilities and whether they can complete the job efficiently.

Equipment and Fleet
Well-maintained trucks and proper moving equipment are both essential for safety and efficiency and to ensure your possessions will be well cared for. A company with these assets will be more likely to be trustworthy and to carry out its work with care. They can also offer more flexibility if they have a range of options.

You can ask questions about the company’s resources, such as:

  • What size trucks do you have available?
  • How often are your trucks serviced?
  • What moving equipment do you use?

Availability
You should also check the availability of the moving company to fit into your schedule. You might need to be particularly careful at certain times of the year when people are more likely to move. For example, people might be more likely to move in the spring or summer, meaning there is less availability.

Moving contract

7. Understand the Contract.

It’s always important to check over the paperwork before you sign on the dotted line. To ensure you understand the contract, you will want to check the fine print and clarify any questions you might have.

Reading the Fine Print
Make sure you understand the terms and conditions of the moving contract by reading it over at least once. There are certain key elements you will want to look for, including liability coverage, dispute resolution, and the cancellation policy. These will give you a firm grasp of the essential facts and what your rights and responsibilities are.

Clarifying Doubts
If you have any doubts or concerns about the contract, don’t leave it too late to raise them. It’s important to clarify them before you sign so that you understand what you’re agreeing to and what the moving company’s obligations are.
Some of the questions you might ask include:

  • What happens if any of my items are damaged?
  • Are there any additional fees?
  • Is there anything you won’t move?
  • What’s your cancellation policy?

Find Reliable Houston Movers.

Complete these steps carefully to find the best movers in Houston to meet your needs. Research the best companies and collect multiple quotes to compare them and find out what you can get for your money. When you’re considering a moving company, continue to research the specifics of how they operate, check their licensing and insurance, and find out more about how they communicate and deliver customer service.

Try to start researching as early as you can so that you have time to identify potential candidates and make your move as stress-free as possible. Leave at least a month before your move. Both families and young professionals should ensure they select a reputable moving company for their Houston move. The right moving company really makes a difference to the success of your move.

Ready to experience a stress-free and seamless moving process? Get started today by requesting a moving quote from Blue Ox Moving & Storage, your trusted partner for all your relocation needs. Our team of professional movers is dedicated to providing top-notch service and ensuring a smooth transition to your new home.

As a bonus, download our Ultimate Moving Checklist, designed to help you plan and organize every aspect of your move with ease. From packing tips to moving day essentials, our comprehensive checklist covers everything, ensuring nothing gets overlooked during your move.

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Joe Beverly

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